Oshawa Power is currently conducting our Customer Satisfaction Survey to gather feedback on issues ranging from electricity pricing to customer communications, service satisfaction, and more.

Oshawa Power has partnered with UtilityPULSE to conduct its 2023 Customer Satisfaction Survey. Beginning in early October, randomly selected customers may receive a telephone call or email invitation from UtilityPULSE requesting participation in the survey.

UtilityPULSE is a reputable opinion research company that has conducted surveys on behalf of utilities across the province, including Oshawa Power, for many years. You can learn more about UtilityPULSE at www.utilitypulse.com.

Our Customer Satisfaction Survey will take approximately 10 minutes of your time, and we would greatly appreciate your participation. This survey is an important tool that helps Oshawa Power gauge the effectiveness of our various services – what we’re doing well and where we might better focus attention to improve our service delivery to customers across Oshawa.