Safety & Outages

The safe and reliable delivery of power is always our top priority, but outages do occur. Learn how you can keep your family safe and
up-to-date with restoration efforts.

Outage Centre

Our Outage Centre allows you to stay up-to-date with active outages using our interactive Outage Map. Updated every 5 minutes, this map will show you the location, status, and estimated time of restoration for ongoing outages.

Outage Location

Estimated Restoration Time

Crew Status

Helping You Stay Prepared

Check out our simple guide to help you get started preparing your Emergency Kit.

Outage Response

When an outage occurs, you can be sure that our team is ready and prepared to respond, restoring power to all customers as soon as it is possible to do so safely.

Our Outage Management System (OMS) instantly notifies our team when an issue is detected, allowing us to fix issues before they cause outages or to begin working towards restoration as quickly as possible when outages do occur. This system integrates with other smart grid technologies such as our SCADA and FLISR systems to automatically isolate problem areas during an outage and redirect power immediately to as many customers as possible.

Issue Reporting Tool

Our new Issue Reporting tool will allow you to report issues with transformers and request tree trimming and pest control. If you notice an issue with our electrical grid, please click below to report it to our team.

Putting Safety First

At Oshawa Power, we are dedicated to keeping both our customers and employees safe at all times. We are proud to offer continuous safety communications and training to both our customers and workforce.

Customer Safety Resources

Through our social media channels, participating in community events, and by developing safety surveys and programs to help increase electricity safety knowledge for Oshawa residents, we aim to ensure our customers have the knowledge they need to remain safe around electrical infrastructure at home and across our city.

Check out our Safety Tips page for important electrical safety information.

IHSA CORTM Certified

As an Infrastructure Health & Safety Association (IHSA) CORTM certified organization, we are held to some of the highest safety standards in Canada. Achieving CORTM means that we demonstrate our health and safety management system has been developed, implemented, and evaluated on an annual basis through comprehensive internal and external audits.

COR Certification

ESA Regulation 22/04 Compliance

Regulation 22/04 ensures that electrical safety, and the excellent safety record of the electrical distribution industry, will be maintained in the de-regulated electricity market. Oshawa Power is audited on an annual basis to demonstrate regulatory compliance.

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