Moving to a new home in Oshawa?

    It's important to give us at least 10 business days advance notice that you'd like to open, close or update your account. This will ensure that your account information is accurate, that the electricity is on when you move into your new home or that your account is closed when you move out. If you are moving in less than 10 business days please call our office at 905-723-4623.

    Before completing your Move Form, please ensure you have the following information handy:

    • Drivers License

    • Current and New Address

    • Lawyer or Landlord Information

    If you are moving within Ontario and currently receive an Ontario Electricity Support Program credit on your electricity bill, you will need to reapply to receive the credit at your new address. Find out how to reapply at OntarioElectricitySupport.ca or call 1-855-831-8151 (toll-free within Ontario).

    Please note that a one-time fee of $30.00 (plus HST) is charged for setting up a new account or updating an existing account. This charge will be applied to your first bill. The person filling out this form must be the account holder. Oshawa Power is not able to process move requests retroactively and any requests received after the moving date will be processed effective on the date we receive it.

    Please confirm you have read the introduction above before beginning.*

    Customer
    Information

    Step 1 - Add Customer Information

    Account Holder*

    OwnerRenterLandlord/Property Manager

    Your monthly bill will be emailed to you at the email address provided.

    Employment*

    EmployedRetiredOther

    Previous
    Address

    Step 2 - Previous Address

    Previous Address (where you are moving from)

    New
    Address

    Step 3 - New Address

    New Address

    If you live in a single-unit dwelling, please enter N/A.Click here to find out how to locate your meter number.

    If you live in a single-unit dwelling, please enter N/A.Click here to find out how to locate your meter number.

    Is service currently on?*YesNoI Don’t know

    If the property listed above has renewable generation assets (i.e. rooftop solar), please click here to view our FAQ regarding the contract transfer process.

    Billing
    Information

    Step 4 - Billing Information

    Are you interested in automating your bill payments with our Pre-Authorized Payment Program?

    YesNo

    Is your billing address the same as the service address?

    YesNo

    Other Authorized
    User

    Step 5 - Other Authorized User

    Would you like to authorize another user to manage your Oshawa Power account?

    YesNo

    By providing this information, Oshawa Power will allow the authorized individual to manage and/or make changes to your account.


    Submit
    My Request

    Step 6 - Submit My Request

    By providing Oshawa Power with your personal information as set out in this document, I hereby consent to the collection, retention and use of this information by Oshawa Power in accordance with its privacy policy.

    When you open an account with Oshawa Power you enter into a contract with Oshawa Power. Oshawa Power is regulated by the Ontario Energy Board.

    The Ontario Energy Board requires that Oshawa Power summarize the terms of its contract with you in a document called the Conditions of Service, which may be amended from time to time. When you open an account with Oshawa Power you agree to comply with its Conditions of Service. This includes paying all charges authorized by the Ontario Energy Board from the date on which service is connected and until you notify Oshawa Power to terminate the service.

    All new customers to Oshawa Power may be subject to collection of a security deposit. Security deposits are calculated at the rate of 2.5 times the monthly average of the property and will be added to your first bill. Security deposits are held in trust on a residential account for a period of 12 months. A reassessment of the account will be performed and if account is in good standing, the deposit will be returned with interest after that time period. We are happy to waive the deposit if you enroll in our Pre-Authorized Payment Program or you may submit a reference letter from previous utility outlining good payment history. You may also request to pay off the deposit over otherwise you may request that your deposit be paid over a maximum of 4 months requested.

    Please note, existing customers who have had good payment history with us for longer than a 12 month period may have their deposit request waived. To learn about other ways to have your deposit waived please call us at 905-723-4623.

    Please note that a one-time fee of $30.00 (plus HST) is charged for setting up a new account or updating an existing account. This charge will be applied to your first bill.

    As of November 2020, customers have the ability to choose between the Time-Of-Use and Tiered Pricing Plans. There is no deadline to make a choice, and customers are free to submit a change request at any time. To find out more about your options, visit https://opuc.on.ca/customer-choice.


    I confirm that the information I have provided is accurate, that I am requesting services from Oshawa Power and that I accept responsibility to be billed appropriately as of the move in date.

    Ok

    Ok