New Residential Connection

If you are moving and require a new account, please contact:

Customer Service
Phone: (905)723-4623
Click here to contact us

To apply for a new connection to an as yet unconnected residential development or to apply for a disconnect/reconnect please fill out our online request form here or the Secondary Service Connection Request Form and send the completed form to:

Operations Division Assistant
100 Simcoe St S
Oshawa, ON
L1H 7M7
Phone: (905)723-4626 ext 5272
Fax: (905)571-1015

Please see our Notice Letter for revisions to our policies and procedures for service requests.